Reference

Terms & Conditions that put you first

Our Terms & Conditions spell out exactly how your account works, what we expect from you, and what you can rely on from us.

Account Access RulesPayment & Withdrawal TermsData & Security Practices
Explore the Lobby Read FAQ
ligamansion3 Terms & Conditions that put you first
HELP & CONTACT

How to reach us about these terms

Questions about how our Terms & Conditions apply to your account? We're here to clarify.

Live Chat Support Open your account dashboard, head to the chat icon in the bottom right, and…
Email Support Send term-related questions to our support inbox.
Account Settings Portal Log into your account, navigate to Settings > Help, and file a support ticket.
YOUR PROTECTIONS

Security, data handling, and account rights

ligamansion3 protects your account information through industry-standard encryption and stores personal data only as long as necessary to deliver our service and comply with law.

Encryption & Data Storage

All account and payment data travels over TLS 1.2+ encryption. Personal information is stored in secure databases with role-based access controls. We never share your payment tokens or account details with third parties except to process withdrawals.

Account Verification

When you register, we verify your identity and payment method to prevent fraud. Withdrawal requests trigger additional verification checks. This protects both you and our platform from unauthorized access.

Cookie & Tracking Consent

We use session and analytics cookies to remember your login, track lobby navigation, and measure feature usage. You can manage cookie preferences in your browser or request a detailed cookie report from support.

Data Retention & Deletion

Account data is kept for the duration of your membership plus seven years for regulatory compliance. You can request permanent deletion after your account closes; we'll remove personal data within 30 days where law permits.

Payment Security Measures

DANA, OVO, GoPay and QRIS transactions are validated server-side. Large withdrawals are reviewed for fraud patterns. You're notified immediately of any account activity flagged as suspicious.

Your Data Rights

You have the right to access, correct, export and request deletion of your personal data. Submit requests through the account settings portal or by contacting support with your account number and details.

Frequently asked questions about our terms

Read through our most common questions about how these Terms & Conditions work for players in Indonesia. If your question isn't answered here, open a support ticket from your account dashboard.

Violations — such as using multiple accounts, depositing via someone else's DANA or OVO wallet, or attempting fraud — result in account suspension and forfeiture of any balance. We investigate every breach. Minor infractions may result in a warning first. We notify you by email if your account is suspended and explain the reason.

Yes, you can request account closure from Settings > Account Management. Any remaining balance can be withdrawn via your linked DANA, OVO, GoPay or bank account before closure. Once closed, the account cannot be reopened; you must register a new one. Closure takes effect within two business days.

Withdrawals via DANA, OVO, GoPay and QRIS are processed within minutes once your account passes verification. Bank transfers may take one to three business days depending on your bank. All withdrawals are free. Minimum withdrawal is Rp 50,000. Funds return to the exact payment method you used to deposit.

Contact support within 14 days of the disputed transaction with your account number and payment method. We investigate the original transaction record and any chat logs. If the dispute is valid, we reverse the transaction and restore your balance. Resolutions typically take five to seven business days.

We do not sell or share your personal data. We only share transaction details with DANA, OVO, GoPay, QRIS providers and your bank to process deposits and withdrawals. We may disclose data if required by law or a court order. You can request a full list of data-sharing partners from support.

You are responsible for keeping your password confidential. Never share your account credentials or allow others to use your account. If you suspect unauthorized access, change your password immediately and contact support. We recommend enabling two-factor authentication in your account settings for extra protection.

Transaction records, chat logs and account activity are retained for seven years to comply with financial and regulatory requirements. After your account closes, we keep this history for the same seven-year period. You can request a copy of your transaction history anytime through the account settings portal or by contacting support.

Related Pages

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